Returns

At GreatPrinterDeals.com, we believe buying a printer should be simple and risk-free. Every machine we sell is backed by our 90-Day Warranty and 90-Day Hassle-Free Return Policy.

If it's not quite right, we'll make it right — just the way it should be.

90-Day Hassle-Free Returns

Return any item within 90 days of delivery for a full refund.

We accept returns within 90 days of delivery. Items must be returned in working condition and include any originally provided accessories such as power cords, trays, and cables.

What Qualifies for Return

  • Items returned within 90 days of delivery
  • Printers and machines in working condition
  • Products returned with included accessories

What We Provide

  • Free return shipping
  • No restocking fees
  • Dedicated customer support throughout the process

How to Start a Return

  1. Contact our support team at customerservice@greatprinterdeals.com or call (877) 965-2737
  2. We will provide a prepaid return shipping label
  3. Securely package the item (original packaging preferred but not required)
  4. Once received and inspected, your refund will be processed

Refunds are issued to the original payment method within 5–7 business days after the returned item is received and inspected.

90-Day Limited Warranty

Every printer and machine we sell includes a 90-Day Limited Warranty covering hardware defects and functional issues under normal use.

What's Covered

  • Mechanical failures
  • Hardware malfunctions
  • Operational defects not caused by user damage

What's Not Covered

  • Consumables (toner, ink, drums, maintenance kits)
  • Damage from misuse, improper installation, or unauthorized repairs
  • Physical damage after delivery
  • Network or compatibility issues unrelated to hardware failure

If a covered issue arises within 90 days:

  • We will repair, replace, or refund the product at our discretion
  • If the same model is unavailable, a comparable replacement may be provided

Our goal is fast resolution with minimal downtime.

Damaged in Shipping

If your order arrives damaged:

  • Contact us within 5 days of delivery
  • Include photos of the packaging and product

We will work with the carrier and send a replacement as quickly as possible.

Our Commitment

  • 90-Day Warranty on Every Machine
  • 90-Day Free Returns
  • No Restocking Fees
  • Real Support from Real People

Hassle-free and customer-friendly — just the way it should be.

Contact Us

GreatPrinterDeals.com
Email: customerservice@greatprinterdeals.com
Phone: (877) 965-2737
5003 W 122nd St, Ste A
Alsip, IL 60803